Privacy Policy

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At Fareoscout, protecting your privacy is important to us. This Privacy Policy describes how Fareoscout ("we," "us," "our," or "Fareoscout") collects, uses, stores, and may share personal information when you visit our website, use our services, search for flights, make a reservation, or contact our support team. By accessing or using Fareoscout.com and its related services, you acknowledge and agree to the practices outlined in this Privacy Policy.

INFORMATION WE COLLECT

We collect information that may be required to operate our website, provide travel-related services, process bookings, respond to customer requests, improve our platform, and maintain a safe and reliable online experience. The type of information collected depends on the way you interact with Fareoscout.

Information You Provide:

You may provide personal information when searching for flights, requesting assistance, contacting us, creating an account, submitting an inquiry, or completing a reservation. Such information may include your name, email address, phone number, passenger information, travel preferences, and other details necessary to fulfill your request.

Additional information may be requested when you complete a reservation or when certain details are required by airlines and other travel providers. Payment details may be processed directly by authorized payment service providers. We may retain limited transaction information where necessary and as permitted under applicable laws and regulations.

Information Collected Automatically:

When you browse or use Fareoscout.com, certain technical and usage-related information may be collected automatically. This information allows us to understand website usage, monitor performance, troubleshoot technical problems, enhance security, and improve the overall browsing experience.

  • Usage Information: This may include the pages you view, searches you make, features you access, links you click, time spent on the website, and other general interactions with our platform.
  • Device Information: We may receive technical details about the device used to access our services, including device type, operating system, browser information, language preferences, and certain technical identifiers.
  • Network Information: Information such as your IP address and general network details may be collected for website operation, security monitoring, analytics, and fraud prevention purposes.
  • Location Information: Subject to your device and browser permissions, we may receive approximate location information. You can manage or disable location access through your device or browser settings.
  • Cookies and Similar Technologies: We may use cookies and related technologies to remember user preferences, analyze website activity, improve functionality, and support relevant communications.

HOW WE USE YOUR INFORMATION

Fareoscout may use the information we collect for legitimate business, operational, security, and service-related purposes. We seek to collect and process information that is reasonably relevant to the purposes explained in this Privacy Policy or otherwise permitted by applicable law.

Your information may be used for purposes including:

  • Provide Travel Services: To help search for flights, facilitate reservations, provide booking details, and deliver requested travel-related services.
  • Process Transactions: To support payments, booking confirmations, refunds, cancellations, changes, and other activities associated with your transactions.
  • Communicate With You: To answer questions, provide reservation updates, send important service notifications, and communicate about your requests or bookings.
  • Improve Our Website: To analyze how visitors use Fareoscout, identify opportunities for improvement, enhance functionality, and provide a more efficient travel planning experience.
  • Maintain Security: To identify suspicious behavior, reduce fraud and unauthorized use, protect our systems, and maintain the security of our website and services.
  • Marketing and Promotions: Where allowed by applicable law, we may send information about travel-related offers, services, promotions, or updates. You may be provided with options to unsubscribe from certain promotional communications.

HOW WE SHARE INFORMATION

Fareoscout does not sell personal information solely as a business practice. However, we may share relevant information with trusted third parties when necessary to provide requested services, process transactions, operate and secure our website, comply with legal obligations, or protect our legitimate business interests.

Depending on your interaction with our services, information may be shared with the following types of recipients:

  • Airlines and Travel Providers: Passenger and reservation details may be provided to airlines, travel suppliers, or other service providers when required to create, process, or manage your booking.
  • Payment Service Providers: Payment information may be processed by authorized payment companies that assist with secure transactions, confirmations, refunds, and related payment activities.
  • Technology and Hosting Providers: We may use third-party companies that provide hosting, infrastructure, analytics, security, communications, and other technology services necessary to operate our platform.
  • Customer Support Providers: Certain information may be shared with service providers that help us manage customer requests, inquiries, and support activities.
  • Legal and Regulatory Authorities: Information may be disclosed when required by law, regulation, court order, legal process, or an authorized governmental request, or when disclosure is necessary to protect our users, rights, property, or services.
  • Business Transfers: Personal information may be included in a business transaction involving a merger, acquisition, restructuring, financing, asset sale, or similar corporate event, subject to applicable legal requirements.

COOKIES AND ANALYTICS

Fareoscout may use cookies, pixels, tags, and other similar technologies to operate website features, remember selected preferences, understand visitor activity, analyze performance, and improve the services and communications we provide.

Analytics technologies may provide us with general insights into website traffic, frequently visited pages, search activity, device types, and technical performance. We use these insights to improve our website and user experience. Where available, you can manage certain cookie preferences through your browser or device settings.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, modification, disclosure, or loss. Despite these measures, no website, electronic communication, or internet-based service can guarantee complete security. Users are also responsible for taking reasonable precautions to protect their account credentials and personal information.

DATA RETENTION

We retain personal information for only as long as reasonably required for providing services, maintaining transaction and business records, fulfilling legal or regulatory requirements, resolving disputes, enforcing agreements, and protecting our legitimate interests. The period for which information is retained may differ based on its nature and the purpose for which it was collected.

THIRD-PARTY WEBSITES

Fareoscout may provide links to or integrate with third-party websites, airline platforms, payment services, and other external websites. These third-party services have their own privacy policies, terms, and practices. Fareoscout does not control and is not responsible for the privacy, security, or content practices of external websites. We recommend reviewing the privacy policy and terms of any third-party website before submitting personal information.

YOUR PRIVACY CHOICES

Depending on your location and applicable privacy laws, you may have certain rights relating to your personal information. These may include requesting access to your information, asking for corrections or deletion, or seeking details about how your information is processed. You may also have the option to unsubscribe from certain marketing communications. Requests may require identity verification and may be subject to applicable legal restrictions.

CHILDREN'S PRIVACY

Fareoscout provides services intended for general travel planning and booking purposes. We do not knowingly seek to collect personal information directly from children where such collection is prohibited by applicable law. If a booking includes a minor, the reservation should be completed or supervised by a parent, legal guardian, or another authorized adult.

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy may be revised from time to time to reflect changes in our services, technology, business practices, or applicable legal and regulatory requirements. When changes are made, the updated policy will be published on this page, along with a revised effective date where appropriate. We encourage users to periodically review this page to remain informed about our privacy practices.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, our information practices, or your privacy choices, you may contact the Fareoscout support team using the contact details available on our website. We will make reasonable efforts to review and respond to privacy-related requests and inquiries.

By accessing or using Fareoscout.com and its related services, you acknowledge that you have reviewed and understood this Privacy Policy. Fareoscout is committed to handling personal information responsibly while providing a convenient, transparent, and reliable travel planning and booking experience.

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